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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Amend

October 1, 2025

5  out of  5
rating by Michael Amend
"They proactively reached out to review insurance coverages. Easy to work with and ended up saving some money while improving coverage. Highly recommend."
We responded:
"Dear Michael, Thank you so much for your kind words and recommendation! At Pieper Insurance Agency, we take pride in proactively reviewing insurance coverages to ensure our clients receive the best value. Whether you’re looking for affordable auto insurance or life insurance, our team makes the process easy to understand and tailored to your needs. We were also happy to assist you with your existing homeowners policy. We’re delighted to have helped you save money while improving your coverage. Your trust means a lot to us, and we look forward to continuing to provide personalized insurance solutions in Palm Springs, CA. Best, Cindy + Team"
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Jodi I

September 25, 2025

5  out of  5
rating by Jodi I
"I have been very pleased with Cindy Pieper and her team. I have recently had to put in my first claim. It was a hit and run. So far I am very pleased with the communications and help I have been receiving on getting this claim handled - from the recommendations for car repair services, to checking in to see how it is going with my car, to the process of State Farm going after the other driver/insurance company. No one ever wants to have to deal with car insurance, but Cindy and her team have made it much easier and managed to keep me calm!"
We responded:
"Dear Jodi, Thank you for sharing your experience! We're glad our team could support you during this challenging hit-and-run claim. At the Pieper Agency, we understand that dealing with car insurance claims can be stressful, which is why we’re committed to providing clear communication, select service shops for car repair services, and expert assistance with the claims process—including working with State Farm and other insurance companies. We appreciate your trust in us for your auto insurance needs and are here to make the process as smooth and stress-free as possible. Best, Cindy + Team"
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Ronald Callahan

September 25, 2025

5  out of  5
rating by Ronald Callahan
"We've had a great working relationship the agency and specifically Kellie. She has been attentive and prompt with all of your transactions. It's great to work with nice people!"
We responded:
"Dear Ronald, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our Palm Springs insurance agency and especially with Kellie. Our Team strives to provide attentive and prompt service for all your insurance needs, including auto insurance, health insurance, life insurance, pet insurance, and more. We appreciate your trust and look forward to continuing to serve you with the friendly, professional care that sets us apart in the Palm Springs area! Best, Cindy + Team"
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Melina Delgado

September 25, 2025

5  out of  5
rating by Melina Delgado
"I was looking for a new agent because I just moved to the Palm Srings area and I just decided to walk in. I was so impressed by the professionalism that both Jon and Cindy displayed. After 10min speaking with Jon I was sold. He was kind, respectful and just made me feel like I was a friend. He also was very helpful with reffering me to an excellent veterinarian for my Coco. Being new to the area I am so grateful for his assistance . He also speaks fluent Spanish which was very helpful because my mother was with me and he made her feel so comfortable I would recommend this office to anyone looking for any type of insurance in the Palm Springs area. Thank you Jon and Cindy for helping my mother and myself!"
We responded:
"Dear Melina, Thank you so much for your wonderful review! We're delighted that Jon and I could provide you with such a professional and friendly experience here in Palm Springs. Our team takes pride in being a trusted local insurance agency, offering personalized service for all types of insurance—including auto insurance, pet insurance, life insurance, and more—in the Coachella Valley. We're also glad Jon could assist you with local recommendations and make your transition to the area easier, especially with his fluent Spanish to help your mother feel at home. We truly appreciate your recommendation and look forward to supporting you and your family with all your insurance needs! Best, Cindy + Team"
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Johnathon Ferguson

September 25, 2025

5  out of  5
rating by Johnathon Ferguson
"I got life insurance for my wife and I. Jon did a great job. I highly recommend him."
We responded:
"Dear Johnathon, Thank you for your wonderful review! We're glad Jon could help you find the right life insurance coverage for you and your wife. Our team specializes in personalized life insurance solutions in the Palm Springs area, ensuring you get the best protection for your family’s future. We appreciate your recommendation and look forward to assisting you with all your insurance needs, including life, health, and more! Best, Cindy + Team"
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Heavinlei

September 24, 2025

5  out of  5
rating by Heavinlei
"Best office in the area. Kellie is amazing and always super friendly and knowledgeable."
We responded:
"Dear Heavinlei, Thank you so much for your kind words! We're thrilled to hear that Kellie provided you with excellent service. At our agency, we pride ourselves on being one of the best insurance agencies in Palm Springs, offering expert advice on auto insurance, life insurance, Pet Insurance, and more. We appreciate your support and look forward to assisting you with all your insurance needs in the Palm Springs area! Best, Cindy + Team"
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Holly Gessler

September 24, 2025

5  out of  5
rating by Holly Gessler
"I just purchased life insurance through Cindy’s agency. Kellie and Jon have been going through some options with me for a few months. They were both incredibly knowledgeable, patient, and took the time to understand my needs. I couldn’t be happier for both my fiancé and I, we are now more protected."
We responded:
"Dear Holly, Thank you so much for your kind words! We’re thrilled to hear that our insurance agents, Kellie and Jon, provided you with knowledgeable and patient guidance throughout your life insurance purchase. At Cindy Pieper Insurance Agency, we take pride in offering personalized insurance solutions tailored to your needs. It’s wonderful that you and your fiancé now feel more protected with your life insurance coverage. If you have any questions about term life, whole life, or other insurance products, please don’t hesitate to reach out. Wishing you both peace of mind and all the best! Best, Cindy + Team"
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Ryan Hiser

September 22, 2025

5  out of  5
rating by Ryan Hiser
"Wonderful and efficient :)))"
We responded:
"Dear Ryan, Thank you so much for your wonderful feedback! We're delighted to hear you found our service efficient and helpful. At the Cindy Pieper State Farm Agency, we’re committed to providing excellent insurance solutions, including auto insurance, life insurance, and more. If you need any assistance with your insurance policies or have questions about coverage, claims, or quotes, don’t hesitate to reach out. We’re here to help you get the best protection tailored to your needs! Best, Cindy + Team"
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Shane Witmer

September 16, 2025

5  out of  5
rating by Shane Witmer
"We have StateFarm Insurance for our honeymoon and vehicles. After a recent auto accident which was not our fault, StateFarm reimbursed us for our deductible, had us choose a body shop, got us a rental, and reimbursed all expenses. We were very happy dealing with Cindy Pieper’s Agency. I would highly recommend it for your insurance needs!"
We responded:
"Dear Shane, Thank you so much for your kind words and for sharing your experience with our insurance services in Palm Springs! We’re glad we could assist you not only with your auto insurance claim but also with your homeowner's insurance needs. Honeymoon or Homeowners, we’re here to help! The Pieper Agency is always committed to providing the best support for all your insurance needs in the Palm Springs area. Your recommendation means a lot to us, and we wish you all the best! Best, Cindy + Team"
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Ben Beach

September 15, 2025

5  out of  5
rating by Ben Beach
"Cindy’s office is very helpful in solving problems and answering questions and extremely prompt in getting back to you. I recently purchased a new (used) car and they were able to get a new policy set up right away. They also helped get the mortgage company taken off my homeowners policy as the mortgage company as paid off almost a year ago."
We responded:
"Dear Ben, Thank you for your wonderful feedback! At Cindy Pieper’s State Farm insurance agency in Palm Springs, we pride ourselves on being prompt and helpful in solving insurance questions and issues. We’re glad we could quickly set up your new auto insurance policy for your recent car purchase and assist with updating your homeowners insurance by removing the mortgage company. Whether you need reliable auto insurance quotes, homeowners' insurance, or personalized service in Palm Springs, we’re here to help. Please don’t hesitate to reach out for any of your State Farm Insurance needs Best, Cindy + Team"
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John Habib

September 12, 2025

5  out of  5
rating by John Habib
"We found a great lease on a new electric vehicle and needed auto insurance. We’re new to Palm Springs and lucky to know Jon Sanchez. He was accessible, informative and even sympathetic when he found speeding tickets in our insurance history 😁. Highly recommend working with Jon for your insurance needs."
We responded:
"Dear John, Thank you so much for your kind words and recommendation! We’re delighted that Jon Sanchez, your trusted State Farm insurance agent in Palm Springs, could help you find the right auto insurance for your new electric vehicle. At our Palm Springs insurance agency, we strive to provide accessible, informative, and personalized service—whether you’re looking for affordable auto insurance, assistance with speeding tickets, or comprehensive coverage. Welcome to Palm Springs, and please don’t hesitate to reach out for all your State Farm auto insurance needs! Best, Cindy + Team"
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Frank Jakobs

September 9, 2025

5  out of  5
rating by Frank Jakobs
"As I moved to Palm Springs from San Antonio TX, I was bummed to learn that my long time insurer State Farm, no longer sold Homeowners in the state. However upon talking to the friendly and response team at the Cindy Pieper office, I felt comfortable keeping my car insured with State Farm. The rates were competitive and it allowed me to maintain the service I was used to in over 40 years of being a State Farm client."
We responded:
"Frank, we are so grateful for your loyalty to State Farm and for allowing us to continue to provide you with your Auto Insurance here in Palm Springs. We will reach out to you as soon as we are able to offer Homeonwners again. In the meantime, we will continue to provide you with the service and personal help you deserve. ~Cindy Pieper, State Farm I"
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Marie Salsberry

August 27, 2025

5  out of  5
rating by Marie Salsberry
"Cindys office has always been amazing to work with, especially Holly. I recommend to anyone that has a large household and multiple vehicles they are quick to solve any issues and are very good about explaining things."
We responded:
"Dear Marie, Thank you so much for your wonderful feedback! We're delighted to hear that Holly and the team have been helpful and responsive. We truly appreciate your recommendation and are always here to support you and your family with any insurance needs. Best, Cindy + Team"
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Larry Dean Harris

August 25, 2025

5  out of  5
rating by Larry Dean Harris
"Finding the right insurance can be a full-time job. I was researching Medicare Supplemental plans and reached out to Jon Sanchez at State Farm in Palm Springs. Extremely helpful and found exactly what I need. I’ll be signing up with Jon when I reach the magic age."
We responded:
"Dear Larry, Thank you so much for your kind words! We're thrilled to hear that Jon was able to help you find exactly what you needed. When the time comes, we look forward to assisting you with your Medicare Supplemental plan. If you have any questions in the meantime, feel free to reach out! Best, Cindy + Team"
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casey neuburger

August 19, 2025

5  out of  5
rating by casey neuburger
"I love doing business with State Farm. Every month I call in to make my premium payment. I have to say, it is such a pleasure to talk to Ms. Holly and Ms. Fatima. Their customer service is always excellent. The staff is very informative and knowledgeable about questions I have had. I highly recommend anyone looking for a reputable insurance company, to contact State Farm Insurance Agency! Casey-Jane Neuburger"
We responded:
"Casey, we love doing business with YOU! And we are so very thankful for your loyalty to us and State Farm! We will always be here to answer any questions you may have and help you with your premium payments. Thank you for your review and kind words. -Cindy Pieper, State Farm Insurance Thanks again Casey! We truly appreciate your business! Cindy + Team"
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James Miller

August 18, 2025

5  out of  5
rating by James Miller
"Outstanding service. Sincere care for there clients. Kelli is the best."
We responded:
"Dear James, Thank you for your wonderful review! We're delighted to hear that you experienced outstanding service and felt our sincere care. We'll be sure to pass your kind words on to Kellie—she’ll be thrilled to know she made such a positive impact. We truly appreciate your support! Best, Cindy + Team"
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joann tighe

August 5, 2025

5  out of  5
rating by joann tighe
"We were referred by a neighbour and it was one of the better things we have done. Wish we would have switched years ago!"
We responded:
"Dear Joann, Thank you so much for your kind words! We're thrilled to hear that your neighbor's referral led you to us and that you've had such a positive experience. We're honored to have you as a customer and look forward to continuing to serve you for years to come! Best, Cindy + Team"
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Jose Lopez

August 4, 2025

5  out of  5
rating by Jose Lopez
"John helped me out a lot choosing the right plan for me and my family thanks again !"
We responded:
"Dear Jose, Thank you so much for your kind words! We’re thrilled to hear that our licensed producer, Holly, was able to assist you in finding the best price for your vehicle insurance. Our team strives to provide excellent service and personalized care, and it’s wonderful to know that Holly made a positive impact on your experience. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Best regards, Cindy"
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Sean Berensen

July 28, 2025

5  out of  5
rating by Sean Berensen
"Great service! No issues. State Farm took care of everything."
We responded:
"Dear Sean, Thank you so much for your kind words! We're thrilled to hear you had a great experience and that State Farm took good care of everything. If you ever need anything in the future, don’t hesitate to reach out! Best regards, Cindy + Team"
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Kathleen Bennett

July 21, 2025

5  out of  5
rating by Kathleen Bennett
"Outstanding service from start to finish. Cindy Pieper's office made my glass replacement stress free, thank you Fatima. You helped me find the right place, scheduling the appointment, and staying in touch. Your follow-through with texts, emails, and calls was top notch. Highly recommend!"
We responded:
"Dear Kathleen, Thank you so much for your wonderful review! We’re thrilled to hear that Fatima was able to make your glass replacement process easy and stress-free. We truly appreciate your kind words, and your recommendation means a lot to us. Please don’t hesitate to reach out if you need any assistance in the future! Best, Cindy + Team"
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Mirella Orozco

July 21, 2025

5  out of  5
rating by Mirella Orozco
"The team is very communicative and cares for their customers in saving where we can! John has been so helpful with all of my inquiries and policy changes!"
We responded:
"Dear Mirella, Thank you so much for your kind words! We're thrilled to hear that John and the team have been helpful and communicative throughout your experience. We're always here to assist you and help you save wherever possible. We truly appreciate your trust and look forward to continuing to serve you! Best, Cindy + Team"
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Lo Estrada

July 17, 2025

5  out of  5
rating by Lo Estrada
"Thank you so much Fatima for your help, Very professional recommend 10 out of 10 🫶🏻"
We responded:
"Dear Lo, Thank you so much for your kind words and your 10 out of 10 recommendation! We’re thrilled to hear that Fatima provided you with such professional and helpful service. We truly appreciate your trust and support. If there’s ever anything you need, please don’t hesitate to reach out to us. Best, Cindy + Team"
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Judi GRADILLA

July 17, 2025

5  out of  5
rating by Judi GRADILLA
"If you’re looking for great car/life insurance rates and the best/helpful service this is the place for you. I always have the best customer service when I call or need to go in. Shout out to my agent Kellie she’s awesome! Thank you for all you guys do!!!"
We responded:
"Dear Judi, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team and that Kellie has been able to provide you with excellent service. We truly appreciate your kind words and your trust in us. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Best, Cindy + Team"
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Sincere

July 16, 2025

5  out of  5
rating by Sincere
"Jon Sanchez was absolutely amazing. Very helpful and patient. Thank you Jon"
We responded:
"Dear Sincere, Thank you so much for your kind words! We're glad to hear that Jon Sanchez provided you with helpful and patient service. We’ll be sure to pass along your appreciation to him! Best, Cindy + Team"
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Matt A

July 15, 2025

5  out of  5
rating by Matt A
"Outstanding service, After dealing with a "New" style of agency it was nice to find someone that still believes in customer service."
We responded:
"Dear Matt, Thank you for your wonderful feedback! We're delighted to hear that our commitment to customer service made a positive difference for you. We truly appreciate your trust and look forward to continuing to serve you! Best, Cindy + Team"