Reviews
State Farm® Agent Cindy Pieper
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
dorlaine stanley
November 5, 2026
"Kellie was Amazing supporting our vehicle needs!"
We responded:
"Dorlaine,
Thank you for the kind words! We’re so glad Kellie was able to help with your vehicle needs. We’ll be sure to share your feedback with her! And Thank You for your loyalty!
Best,
Cindy + Team"
Teresa Alexander
November 4, 2026
"Needed to add a vehicle to our insurance and spoke with Tally on the phone. She was very professional and absolutely delightful to talk to. She made it a very fun experience. When you call State Farm hopefully you will be fortunate enough to get to speak to her. 😉"
We responded:
"Dear Teresa,
Thank you for the wonderful review! We’re so glad Tally made adding your vehicle easy and enjoyable. We’ll be sure to share your kind words with her. We appreciate you choosing us for your insurance needs!
Best,
Cindy + Team"
John
November 3, 2026
"I had an outstanding experience working with Kellie Stokes-Wilhite State Farm account representative! Her professionalism, knowledge, and dedication to providing excellent customer service truly exceeded my expectations. She took the time to answer all my questions, explain everything clearly, and make sure I felt confident and comfortable with my insurance needs.
What really stood out was her friendly attitude, responsiveness, and genuine willingness to go above and beyond to help.
I highly recommend State Farm representative Kellie Stokes-Wilhite to anyone looking for exceptional service, reliability, and peace of mind. Thank you for making the entire experience so easy and stress-free.
John"
We responded:
"Dear John,
Thank you, John, for sharing such a thoughtful review! We’re delighted Kellie made your vehicle insurance experience easy and stress-free. Her professionalism, clear communication, and attentive service mean so much to our team. We’ll be sure to share your kind words with her. We appreciate your recommendation and the opportunity to help with your insurance needs!
Best,
Cindy + Team"
Heidi Linsky
November 2, 2026
"We had to move our policies around and Tally was very helpful!"
We responded:
"Dear Heidi,
Thank you for your review! We’re glad Tally made moving your policies easier and was there to help with your vehicle insurance. We appreciate your business and are always happy to assist!
Best,
Cindy + Team"
Sally Lampe
November 2, 2026
"I just finished transferring my auto insurance from State Farm in Oregon to State Farm here in Palm Springs. Tally was amazing to work with. She was very knowledgeable on rates, coverage, etc as well as a delight to speak with. She's an incredible and valuable asset to your agency."
We responded:
"Thank YOU Sally! We appreciate your five-star review and your business. Our team is thrilled to learn we have provided prompt and effective service. Please do not hesitate to contact our office if you have further questions or concerns. - Cindy Pieper State Farm Agent""
Lori Rader
October 30, 2026
"Kellie is the best and so knowledgeable of our needs!"
We responded:
"Dear Lori,
Thank you for the kind review! We’re so glad Kellie was able to understand your needs and provide knowledgeable, helpful service. We appreciate your feedback and are always here to help!
Best,
Cindy + Team"
Aron Rader
October 30, 2026
"Kellie is the best! Most knowledgeable, helpful, and friendliest agent ever. She explains things clearly so I can understand policy and the decisions I need to make.
Thank you for having her on your team!"
We responded:
"Dear Aron,
Thank you for sharing this! We’re delighted to hear that Kellie made everything clear and easy to understand, and that you found our team easy to reach. We’ll be sure to pass along your kind words to her. We appreciate your trust in our team!
Best,
Cindy + Team"
Cathy Schelp
October 29, 2026
"Tally Brown was incredible helping me set up a new policy! Explained every detail and saved me a lot of money! Also a joy to talk to! Thank you!"
We responded:
"Dear Cathy,
Thank you for the wonderful review! We’re so glad Tally made setting up your vehicle insurance easy, clearly explained your coverage, and helped you save. We’ll be sure to share your kind words with her. Thanks for choosing us!
Best,
Cindy + Team"
Trudy Levy
October 28, 2026
"Cindy Pieper's staff have been exceptional in every way possible.
Her staff worked relentlessly to change my policy back to the coverage that I originally authorized with my previous agent.
They corrected the previous agents' unauthorized changes, and today I have the policy coverage I want with an even lower monthly premium.
If you want old fashioned honest customer service where you can talk to an actual person and be treated with respect, call Cindy Pieper."
We responded:
"Dear Trudy,
Thank you so much for your kind words! We’re glad our team could help restore the coverage you wanted and find a lower monthly premium. Providing honest, personal service is important to us, and we truly appreciate your trust in Cindy Pieper and our team. We’re here whenever you need us!
Best,
Cindy + Team"
Scott Reuben
September 10, 2026
"First off I want to say that everyone in the office has been more than helpful with everything I have needed regarding my insurance needs and services. I have been with State Farm for many years now and wouldn’t even consider going elsewhere. They are the bees knees when it comes to insurance services and everything you might need related to it. Thanks State Farm for your help year after year"
We responded:
"Hi Scott,
Thank you so much for the wonderful review! We’re truly happy to hear that our team has been helpful with your insurance needs and that you’ve felt taken care of year after year. We appreciate your loyalty and look forward to continuing to support you.
Best, Cindy + Team"
Pearl Gray
August 12, 2026
"Excellent service from this office. They always answer the phone. No frustrating phone trees that just delay getting someone to talk to. Unless they’re at lunch, in a rare meeting, or with another customer - you always get to talk to the local rep at the Palm Springs office. Fatima & Jonathon have alway been very helpful & knowledgeable.
Irene & Jeffrey Johnson"
We responded:
"Irene & Jeffrey, we are overjoyed with your review, your comments, and the loyalty you to us and State Farm. We at the Cindy Pieper Agency pride ourselves on our personal service and availability to our customers and prospects. Our team works together to be remarkable!!! -Cindy"
Jason Mcdonald
July 29, 2026
"Great customer service and very responsive! Kellie was great—friendly, helpful, and made the process quick and easy. I highly recommend this office for anyone looking for reliable insurance and excellent service."
We responded:
"Dear Jason,
Thanks so much for your kind review! We’re really happy to hear you had a great experience and that Kellie was friendly, helpful, and made the process quick and easy. We truly appreciate your recommendation—welcome to the family!
Best, Cindy + Team"
Lee & Cindy Jaeger
July 21, 2026
"Cindy and staff are always there to help when needed. Friendly smiles and knowledge are what’s given at that office!"
We responded:
"Thank you Mr. & Mrs. Jaeger for your kind words. We love making people smile, and providing education about personal protection, especially Life Insurance. We thank you for your loyalty to the Cindy Pieper State Farm team in Palm Springs, and everywhere in California and Arizona!"
joann tighe
July 14, 2026
"We were referred by a neighbour and it was one of the better things we have done. Wish we would have switched years ago!"
We responded:
"Dear Joann,
Thank you so much for your kind words! We're thrilled to hear that your neighbor's referral led you to us and that you've had such a positive experience. We're honored to have you as a customer and look forward to continuing to serve you for years to come!
Best,
Cindy + Team"
sha jackson
July 2, 2026
"I have been with State Farm since my first driver's license at age 16 & have been 100% satisfied. I am a life long customer. Cindy Pieper has been my agent since moving to California and she has been amazing. She is quick to answer my emails and calls and always finds a resolution for my problem. Plus, everyone there is so nice. Fair pricing as well. If you need a good agent, Cindy is the one!"
We responded:
"Dear Sha,
Thank you so much for your wonderful review! We’re truly grateful you’ve been with State Farm since you first started driving, and we’re especially happy to hear that you feel our agency been amazing for you.
We appreciate your kind words about our responsiveness, always finding a resolution, and our team’s helpfulness. We’re also glad you feel the pricing is fair.
Thanks again for being a loyal customer—if you ever need anything, we’re here to help!
Best,
Cindy + Team"
Holly Gessler
April 10, 2026
"Fatima and the Pieper Team are so helpful. Did my vehicle change super quick and easy. Thank you!"
We responded:
"Dear Holly,
Thank you so much for your kind words! We’re thrilled to hear that our insurance agents, Kellie and Jon, provided you with knowledgeable and patient guidance throughout your life insurance purchase. At Cindy Pieper Insurance Agency, we take pride in offering personalized insurance solutions tailored to your needs. It’s wonderful that you and your fiancé now feel more protected with your life insurance coverage. If you have any questions about term life, whole life, or other insurance products, please don’t hesitate to reach out. Wishing you both peace of mind and all the best!
Best, Cindy + Team"
LB H-M
March 31, 2026
"I’ve been with State Farm for quite a while now, and they’ve consistently been some of the friendliest and most helpful people I’ve worked with. They’re quick to respond and genuinely care about what’s best for you financially. Their customer service is top notch! I recommend Cindy’s team for all your insurance needs."
We responded:
"Dear LB H-M,
Thank you so much for your wonderful feedback! We’re honored to have earned your trust and to be your go-to team at State Farm. Providing friendly, helpful, and personalized service is very important to us, and we’re glad it shows. We truly appreciate your recommendation and look forward to continuing to support your insurance needs for years to come!
Best,
Cindy + Team"
David Miller
March 25, 2026
"Cindy Pieper and her team have been fantastic to work with. They handle our homeowners insurance and make the whole process simple and stress-free. Super responsive, great communication, and they genuinely care about their clients. It’s hard to find service like this anymore—highly recommend."
We responded:
"Dear David,
Thank you so much for your kind words and thoughtful recommendation! We're thrilled to hear that our team has made your homeowners insurance process simple and stress-free. Providing responsive communication and genuine care for our clients is at the heart of what we do. We truly appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out!
Best,
Cindy + Team"
Madison Hamilton
March 17, 2026
"Cindy Pipers team is wonderful, they are very knowledgeable and easy to work with."
We responded:
"Dear Madison,
Thank you so much for your kind words! I'm thrilled to hear that you found our team knowledgeable and easy to work with. We truly appreciate your support and look forward to assisting you again in the future!
Best,
Cindy + Team"
Joseph Clemente
February 28, 2026
"Always a great experience working with Cindy’s office and her team! Kailey was a joy to work with, the service is above and beyond! And they saved me money on my auto insurance!!"
We responded:
"Hi Joseph,
Thank you so much for your kind words! We’re thrilled to hear that our office and Kailey provided you with outstanding service and helped you save on your auto insurance. It’s always our goal to go above and beyond for our clients. We truly appreciate your trust and look forward to continuing to serve you!
Best,
Cindy + Team"
Lisa Standage
February 27, 2026
"I have only great experiences working with Sean. Thanks for taking care of me when I need you!"
We responded:
"Hi Lisa,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had great experiences working with Sean. It’s our pleasure to be here for you whenever you need us. We truly appreciate your trust and support!
Best,
Cindy + Team"
Kailey
February 27, 2026
"Cindy Pieper and her team truly care about the community! Every team member goes above and beyond caring for their clients from hosting annual client appreciation events to consistently great service regardless of who you work with! Highly recommend Cindy’s agency if you value working with an agency who cares about building relationships and providing excellent customer service!"
We responded:
"Dear Kailey,
Thank you so much for your kind words and heartfelt recommendation! The Pieper team is passionate about serving our community and building strong relationships with our clients. We’re delighted to hear that our efforts, from client appreciation events to consistent, personalized service, have made a positive impact. We truly appreciate your support and look forward to continuing to provide excellent service for you!
Best,
Cindy + Team"
Rebecca Alexander
February 25, 2026
"Kellie was incredibly helpful and had answers for all of my questions! She is professional and thorough. Highly recommend!"
We responded:
"Dear Rebecca,
Thank you for your wonderful feedback! We’re so glad Kellie could provide thorough and professional support, and that all your questions were answered. Your recommendation means a lot to us! We look forward to helping you again whenever you need.
Best,
Cindy + Team"
Wyatt Stokes
February 25, 2026
"Kellie was such a pleasure to work with here. Insurance can be a pain but she was helpful and honest with all of my options, even followed up after! 5 stars!"
We responded:
"Dear Wyatt,
Thank you so much for your kind words! We're thrilled to hear that Kellie was able to make the insurance process easier and provide you with honest, helpful guidance. We truly appreciate your 5-star review and look forward to assisting you again in the future!
Best,
Cindy + Team"
Travis Corbin
January 29, 2026
"Kellie was incredibly helpful and had answers for every question I had! She is professional and thorough. I look forward to working with her in the future!"
We responded:
"Dear Travis,
Thank you for your wonderful feedback! We're delighted to hear that Kellie was able to provide professional and thorough assistance with all your insurance questions. The Pieper Team is committed to offering reliable support for home, auto, and life insurance in Palm Springs. We look forward to helping you with all your future insurance needs!
Best,
Cindy + Team"